MarketsandMarkets forecasts the Computer Aided Dispatch Market to grow from USD 1.12 billion in 2017 to USD 1.95 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8%.
The Asia Pacific (APAC) market is expected to grow at the highest CAGR during the forecast period. The APAC region comprises emerging economies, such as China, India, Japan, Singapore, Malaysia, and Australia. This region is likely to witness a surge in the implementation of public safety systems. This can be majorly attributed to the rise in criminal activities and natural disasters. Large companies in the US and the UK are targeting developing regions and new avenues in the APAC region.
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The healthcare and life sciences vertical is expected to be the fastest growing vertical in terms of adoption of COMPUTER AIDED DISPATCH during the forecast period. The healthcare sector requires COMPUTER AIDED DISPATCH systems that can manage the operations of emergency medical services. This vertical faces life-saving issues with minimum scope for errors. COMPUTER AIDED DISPATCH helps in maintaining the availability of the resources, vehicles, and units to be dispatched. It also provides alert systems for communication during rescue operations. For public safety departments, timely routing of the vehicles to the hospitals is very critical.
The cloud deployment type is expected to grow at a higher CAGR during the forecast period. COMPUTER AIDED DISPATCH agencies from all verticals and of all sizes are moving from on-premises to cloud deployment, as the cloud deployment type reduces the overall costs while providing flexibility with advanced technology, scalable access to solutions, enforcement of security compliance, and enhanced speed. One of the major advantages of cloud adoption in the COMPUTER AIDED DISPATCH market is that it provides real-time information, even from a remote location. For instance, when a dispatcher enters a location into the COMPUTER AIDED DISPATCH system, the user can view the past police/legal report of that location. Tiburon (now acquired by TriTech), one of the key vendors in the COMPUTER AIDED DISPATCH market, offers an integrated COMPUTER AIDED DISPATCH in a cloud environment. The cloud-based integrated COMPUTER AIDED DISPATCH is both affordable and future ready to protect people and communities. Due to the aforementioned advantages, most of the vendors are switching from on-premises deployment to cloud deployment.
The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR during the forecast period. Organizations with employees between 1 and 1,000 are categorized as SMEs. The increased market competition has encouraged SMEs to invest in COMPUTER AIDED DISPATCH software and adopt go-to-market strategies to make effective decisions for their business growth. SMEs have budget constraints, and they also have to face strong completion from their competitors. COMPUTER AIDED DISPATCH solutions provide the benefits of real-time event chat, flexibility, and configurable workflows for SMEs.
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