Customer Information System Market Projected to reach $1,539 million by 2023

According to research report Customer Information System Market by Component (Solutions and Services), Application (Water and Wastewater Management, Electricity and Power Management, and Utility Gas Management), Deployment Type, and Region – Global Forecast to 2023″, The global Customer Information System (CIS) market is expected to grow from USD 877 million in 2018 to USD 1,539 million by 2023, at a Compound Annual Growth Rate (CAGR) of 11.9% during the forecast period. The major factors driving the CIS market growth include the growing global utility consumption, emerging cloud and IoT technologies, and smart city initiatives.                                                       

Browse 39 market data Tables and 38 Figures spread through 110 Pages and in-depth TOC on “Customer Information System Market – Global Forecast to 2023”

Download PDF Brochure:

Solutions segment accounts for a larger market share during the forecast period

CIS solutions help the utility sector to enhance the business efficiency of water, electric, and gas. CIS solutions segment consists of revenue streams generated from standalone CIS software and CIS-as-a-service (Pay-as-you-go) model. Utility vendors either deploy standalone CIS software or subscribe for the CIS-as-a-service model depending upon their requirements. CIS solutions assist organizations by managing millions of customers’ accounts and bills every month. It streamlines and automates manual tasks of organizations to increase the efficiency and reduce human errors with the automation mechanism.

CIS implementation services would enhance customer satisfaction during the forecast period

CIS implementation services help organizations for the successful execution of CIS by analyzing implementation plans provided by consultants. These service providers also take care of communication plans, analysis of documentation and design, development, and deployment. Implementation services ensure the integration of customer data into the new CIS system effectively. CIS vendors provide these services either with the help of in-house service team or third-party vendors.

Request Sample Pages:

Americas is expected to account for the largest market share during the forecast period

The Americas is the most dominant market for CIS deployment and progressive region in terms of technology adoption. The Americas comprises North America and Latin America. North America accounts for the highest market share in the CIS market. North American countries have been extensively implementing CIS solutions, due to the increasing consumption of energy, government initiatives, and grid modernizations project.

Major vendors in the global CIS market include Oracle (US), SAP (Germany), Itineris (Belgium), Hansen (Australia), Fluentgrid (India), Open International (US), Gentrack (New Zealand), Milestone Utility Services (US), Cayenta (British Columbia), Advanced Utility Systems (Canada), Engineering (Lazio), Indra (Spain), Ferranti (Belgium), NorthStar Utilities (Canada), Vertexone (US), IBM (US), Wipro (India), Agility CIS (New Zealand), Avertra (US), ATS (US), Cogsdale (Canada), FATHOM (US), EG (Denmark), efluid (France), Hydro-Comp (Cyprus).

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the “Growth Engagement Model – GEM”. The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write “Attack, avoid and defend” strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, “Knowledgestore” connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Mr. Shelly Singh
MarketsandMarkets™ INC.
630 Dundee Road
Suite 430
Northbrook, IL 60062
USA : 1-888-600-6441