MarketsandMarkets forecasts the Workplace Transformation Services Market size to grow from USD 8.02 billion in 2016 to USD 18.06 billion by 2021, at a CAGR of 17.6%.
With advancement in mobile, cloud, and social technologies; rise of knowledge-based economy; and increasing concerns about employee’s productivity, the traditional workplace has become outdated. This diversified nature of organizations need to be integrated across one platform, so that all the processes of an organization can be interconnected on a single channel. Digital workplace services offer a rich ecosystem, which allow employees to share, communicate, interact, and gather information no matter at what location they are. Digital workplace services allow organization to increase productivity & collaboration in the employees, recover information quickly, and create more efficient workplace environment.
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Enterprise mobility and telecom service is expected to play a key role in the digital workplace transformation services market and is expected to grow at the highest rate from 2016 to 2021
The enterprise mobility and telecom service has the largest market share in the digital workplace transformation services market during the forecast period. The rapid proliferation of smartphones, tablets, and other smart devices in organizations is driving the mobility services. Some of the new market trends such as Bring Your Own Identity (BYOD), Carry Your Own Identity (CYOI), and mobile-first approach are also encouraging the organization to adopt enterprise mobility services. Enterprise mobility & telecom services is a broad term which comprises mobile device management, mobile application management, digital identity, mobility management services, mobile virtualization, mobility orchestration platform, telecom expense management, and telecom lifecycle management services.
Among organization size, the small & medium enterprises (SMEs) segment is expected to grow at the highest rate in the digital workplace transformation services market during the forecast period. SMEs are deploying digital workplace services very quickly due to their small organizational infrastructure. The small and mid-sized enterprises face many infrastructure & Information Technology (IT) related challenges, along with small staff and tight financial budget. Digital workplace services bring many advantages to SMEs such as increases workforce productivity & business efficiency, mobilize desk-based operations, speed-up time to market, cost efficient, and enhance customer experience.
Among verticals, the manufacturing & automotive vertical will grow at the highest growth rate during the forecast period. The growth in the manufacturing & automotive sector will be dominated by the industry wide adoption of digital services and the heavy investments by the manufacturing companies in the area of digital technologies will drive the growth in the market.
APAC is expected to grow at the highest growth rate in the digital workplace transformation services market during the forecast period. Most of the companies in APAC are encouraging extensive adoption of BYOD and cloud-based technology with large-scale acceptance of digital workplace services by the enterprises. There are several factors driving the growth in APAC such as rapid economic development, globalization and foreign direct investment, increasing penetration of smartphone, and internet adoption in workforce.
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